Last month I had the opportunity to attend the Digital Media Summit- Canada's Premier Social Media and Interactive Marketing Conference at the Fairmont Royal York in Toronto. Infinity had the privilege of working with the Digital Media Summit since December of 2011, running their social media campaign, along with traditional PR and media relations. Now I'm not just saying (notice the clever pun) this because we were involved with the event, but it really was an amazing two days. Got to hear from lots of amazing speakers, make some great network connections and top it all of with a closing keynote address from Arianna Huffington. 

I wanted to share an interesting thought with you that I picked up at DMS courtesy of Facebook's Steve Irvine, who was definitely one of the highlight speakers. Steve talked a lot about how social media has the power to take a brand that may seem very disconnected from the human experience and capture those special moments in life that the brand has always been a part of. 

Take something as basic as nails: boring, cold, come in assorted cases at your local Home Depot for a couple of dollars. How could 'Example' Nails, as a brand have any sort of resonance with everyday life? What's the point in creating a Facebook page for nails- it's not as if people are nail enthusiasts or take great pride in the brand of nails they identify with. Yet nails can be a part of many special moments throughout our lives. The first time you built something with your dad or grandpa- hitting those nails into the wood and loving it no matter how crooked they were, that time you built a bird house as a gift for mom on mother's day, your first house- and how you and your friends renovated it on your own because you couldn't afford to hire a professional to help,the volunteers that come together to rebuild houses that have been destroyed by floods, tornados and fires and that tree house you built for your grandkids just because you could. (Are you teary eyed yet?)

I apologize for making the last part read like a bad Disney script, but this was just a short list of the many plausible "story" scenarios where something as bland as couple of nails become a part of a meaningful and memorable life experience. The brand now has power to project those moments via social media by creating a space where the stories can come to the forefront and remind the audience how that given brand now fits into their story. 

Just a thought. Until next time*

David Siekanowicz

There are many trending topics happening this week.  I could discuss this year’s best Super Bowl ad.  The return of Ferris Bueller – hands down, am I right?  Seriously... I think I’ll just watch FBDO for the 1,000^th time on Sunday instead of the Super Bowl.  Why aren’t my days off half as glamorous as that one?  Must be the car…

Anyways, today I’ll be talking about Infographics.  Infographics are everywhere.  Just go on Mashable and every other entry contains an Infographic.  There are Infographics about what people look up on Facebook, how we use Twitter, the economy, the election…there are even infographics about infographics...lots of them

Wouldn’t all this information be better presented in a list?  I know you’d love that Dave….

Some people just love Infographics.... here's what Blue Wheel Media says about them:

"Infographics have the ability to transform a boring collection of statistics, facts and figures, into a stunning masterpiece that you won't be able to keep to yourself.  Upon finding a great infographic, the reader is overcome with a thrill of discovery - almost like an adrenaline rush, triggering desire to share."

So if this is true, how can you apply this latest trend to your business and have the biggest impact with your documents?  If I had any design talent, I would create my own infographic with pie charts, symbols, squiggly lines and shiny colours, but I’ll just have to do a list

People respond to visuals – so don’t be too texty.

Keep it short

People are busy, we have lots of things to do and we get distracted easily.  So if you want us to read your quarterly sales report, keep it short…because after page 1, I’ll be bouncing over to YouTube or checking out Perez Hilton.

And it the same vein:

Keep it simple

Avoid jargon, fancy abbreviations or acronyms.  Don’t use 4 words when 1 would suffice.  Forget complicated – use simple, direct, easy-to-understand words that every single one of your audience will get.  No one wants to feel condescended to when reading that ubiquitous sales pitch. Indubitably!

Don’t just dress it up, back it up

Happy New Year! 

I know, I'm only 4 days late but hey- it's been a while. I should have probably finished this series before the holidays but things just got crazy busy here (crazy is good)and the blog got put on the back burner. But alas! I have returned to finish this mini series: Cutting Through The Clutter. Here's a quick recap of what we discussed in the previous posts:

• Of all the social networking sites out there, less than 5% really matter to your business
• That 5% of the pie is also important to 95% of your competitors
• Your 5% varies on your industry, location and culture- so make sure you get it right
• Bottom line: everyone's putting all their eggs into the same basket
• The goal: cut through the clutter and rise above your competitors to reach your audience

      

Dave Siekanowicz

In my previous post we established the nature of this ‘weird devil’ known by many names but living under the umbrella term of “Social Media”. Our attempt at managing the digital strategies that go into a successful social media plan concluded with something that looked like an evil math equation (yes, yes- I know, ALL math is evil; but this equation is super evil!): Over 1000 “known” SMS+ less than 1% matter to your business+ that 1% also matters to 95% of your competitors= high risk of getting lost in the clutter.

In hopes of cutting through everyone else’s clutter (because of course your business is the only one that matters), it’s crucial that you manage your 1% at 100% capacity. But wait, where is YOUR 1% located? It’s easy to hop on the popularity bandwagon and do what everyone else is doing, but what if that’s not what’s best for your business? Sure Facebook is important to most businesses, but if you’re located anywhere in Brazil or India then forget about Facebook and focus on Orkut. This Google owned platform has exploded in Brazil since 2004, where it is now the top social networking website. What better way to reach your Brazilian audience then by switching to a Social Media platform they have embraced?

No biggie, after all you are located in Canada right? So you should go ahead and put all your effort on Twitter, but wait- your business is a restaurant. Well if you’re a restaurant then you will find that your 1% should focus on Yelp! Yelp, is a food/restaurant review social media website that encourages user generated content. Your customers can post reviews, highlight favourite menu items, post videos or pictures of the food and most importantly connect with other foodies via a platform that is popular in the foodie community.

One more? Alright, your business is a high-quality boutique film production studio interested in showcasing the highest standards of video to an exclusive community that can appreciate the work, effort and quality you put into every project. You had the bright idea of putting up your vides on MySpace, STOP- oh I jest, no one uses MySpace anymore. You had the idea of uploading your videos to YouTube, alright that’s pretty good- or maybe not. How about Vimeo? Vimeo is a video based social media platform that has less ads than YouTube, features higher viewing quality, nicer branding/graphics and most importantly has a community of passionate film makers who feel they are too good for YouTube. Boom- there’s audience. Vimeo it is.

The moral of the blog- to maximize your 1% don’t necessarily go running with the wolves. Instead find out which pack your audience is running with and go there (wow that’s a terrible analogy). Sorry about the length of this one, join me next time for Cutting Through The Clutter: You’re Supposed to be Social, SAY SOMETHING!

Dave Siekanowicz  

It is with great sadness that we learned of the passing of Apple Co-Founder and one of the greatest innovators of our time Steve Jobs. Steve lost his battle with cancer last night, just 6 weeks after stepping down as Apple's CEO. Our hearts and prayers go out to his wife Laurene and four children. 

As I write this I cannot hope but feel weird that my last blog entry was about Steve stepping down (I apologize about slacking on the posts) and now here I am, just 6 weeks later writing about his death. That's life. It's always funny how insignificant the once important things such as school, work, position, hierarchy, wealth or success seem when the realness of death, loss or sickness strikes. 

But enough sentiment. I feel compelled to write this entry when I stop and think about how much of an impact Steve has had on our industry. Some of the most important tools we use: Facebook, Twitter, YouTube and FourSquare, have all been impacted, developed and advanced through the technology that has come about as a result of Steve's vision. With Steve, Apple created a new trend of pushing developers of social media platforms to continue developing in an attempt to keep up with all of Apple's newest technologies and their capabilities. Each time Apple released a new product, say the iPad or the recent iPhone 4s, Facebook and Twitter scurried to come up with new versions of their apps that would be able to incorporate everything the newest piece of Apple technology had to offer. 

So for all you've done to impact our lives, relationships and business, thank you Mr. Jobs. You will be truly missed. 

Dave Siekanowicz

As far as Apple branding goes, Jobs was the perfect representation of the company. What good branding seeks to accomplish is replace the face and persona of the perfect shop keeper whom the local customers trust to recommend and sell the best possible product. As far as branding and CEOs are concerned, Jobs fit apple perfectly. Apple would have done well to keep him on as the face of their company while someone else ran the show behind the curtain, but I doubt Jobs would have taken that well. People trust a known face, they have accept Steve Jobs and had identified with his ideas. Tim Cook has some big shoes to fill, I hope he's half the presenter Steve was. 

 Dave Siekanowicz

Today as I was doing my morning blog roll, I came across an interesting line written by Alan Cross (a popular music historian and guru) in a recent post on his Explore Music blog. The post was in regards to the latest reviews of the new Broadway Musical written and scored by Bono & The Edge of U2 fame, entitled "Spiderman: Turn Off The Dark". So far the musical, now dubbed The Most Expensive Broadway Production Ever*, has not been a favourite of the critics. With constant criticism, a poor story line and dangerous stunts that sent several actors to the emergency room, the new Spiderman musical couldn't catch a break. 

Despite all the setbacks, the musical opened again to favorable reviews. Much work still needs to be done, but at least it is no longer a complete disaster. Alas I digress, the line which stuck out to me was Cross' final comment in regards to the future of the production "And there is still much work to be done on the PR front. It [Spiderman Musical] needs many weeks of big crowds just to break even".

Regardless of the many technical improvements, the poor PR the production has been plagued by thus far has left some deep scars the public will remember when buying tickets. This is just one of the many illustrations that helps put the weight of brand/image/public reception at level with basics concerns such as quality/product/expense. Without the proper framing, branding and marketing that PR professionals provide, even the greatest product can suffer. All the hard work and investment that goes into production, development and distribution can be time/money wasted if members of the public (future customers & clients) are not properly engaged.

What will happen to the Spiderman Musical in the coming months will either serve as an excellent case study of how much PR can accomplish if implemented properly or an example of how all the re-vamping and TLC’ing in the world can’t help resurrect a show if the PR misses the mark.

 Is your PR working for you?