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Cutting Through The Clutter Part 3- You're Supposed to be Social... Say Something!

Dave Siekanowicz - Wednesday, January 04, 2012



Happy New Year! 

I know, I'm only 4 days late but hey- it's been a while. I should have probably finished this series before the holidays but things just got crazy busy here (crazy is good)and the blog got put on the back burner. But alas! I have returned to finish this mini series: Cutting Through The Clutter. Here's a quick recap of what we discussed in the previous posts:

  • Of all the social networking sites out there, less than 5% really matter to your business
  • That 5% of the pie is also important to 95% of your competitors
  • Your 5% varies on your industry, location and culture- so make sure you get it right
  • Bottom line: everyone's putting all their eggs into the same basket
  • The goal: cut through the clutter and rise above your competitors to reach your audience
Today's final addition to your social media tool belt (think of it more as that cool belt Batman had with everything from shark repellant to ninja stars): being social. Now this may sound simple enough, but you'd be surprised how many people completely ignore this step. Once you have your tiny little piece of the social media landscape all set up and running it is crucial that you actually use it to communicate with your audience. 

I find that the quiet individuals (the companies that will soon be left in the dust of the social media race) make one of two errors that result in their silence. Firstly, they are afraid to interact with their audience, quickly falling into the category of the faceless corporation. If someone writes a negative comment, don't be afraid to respond. If someone asks a question, especially a tough question, don't ignore it. Fear of taking on posts that may be challenging will usually result into your audience tuning you out. Interaction is key, it is not enough to just talk- you have to be a part of the conversation. 

The second type of quiet death (creative eh?) comes as a result of fear to say anything that may draw an opinion. Companies make the mistake of assuming that playing it safe means not recognizing or making comments on anything related to politics, religion, international events, taboo topics, different holidays, important sporting matches or anything too scary, too emotional or too challenging. Everyone else knows what's going on, you might as well say something about it. If there is a major political election you should say something, you don't need to out right endorse a candidate but feel free to remind people to vote, volunteer or just get informed. If a local tragedy happens don't avoid it and write about the weather, instead make an appropriate post or comment that will help your audience remember you're also human- and sometimes life just sucks. 

Regardless of what your approach is remember that in social media silence is deadly. 

      




Landing pages – How they can help your company

Alan McLaren - Tuesday, October 13, 2009



Landing pages – How they can help your company

What is a landing page?  

Sometimes known as a lead capture page it is used for online marketing.  It is a web page a visitor reaches after clicking an online ad or link.  It is a way to convert web clicks into clients.  The page will contain detailed content of the product or service mentioned. 

There are two types of landing pages:

Organic or “reference” landing page:

An organic or reference landing page presents information that is relevant to the visitor and used for advertising or campaigns and usually not part of the main site but geared toward a specific source of traffic.  These can display text, images and links to direct to the main site.  

Transactional landing page:

A transactional landing page’s goal is to persuade the visitor to complete a transaction and buy the product or service by filling out a form or being involved with the advertisement on the page.  

Five must have components for your landing page:

  1. Strategy – create an interesting headline, since that is the first thing the visitors read.  Create a Unique Value Proposition that will describe the market and the difference between your competitors and your own business 
  2. Lead – must be interesting enough to capture your visitor’s attention and make them want to keep reading
  3. Benefits – this is your chance to really sell your product.  List the benefits of your product and what it has to offer your visitors
  4. Offer – this asks your visitors to purchase, sign up or opt-in
  5. Look and feel – make sure the page has critical elements that builds trust and worthiness to the visitor

Five practices to keep in mind:

  1. Content counts – Make sure everything the visitor reads is valuable and useful information that will capture their attention
  2. Keep it simple – everything must be clearly explained and specific.  Make sure to edit!
  3. Beyond the page – make it an experience and be creative – not just a page
  4. Testing, testing, testing – conduct tests to see what’s effective and what’s not
  5. Analysis – what do users use most?  What drives them away?

Finally, make sure none of the links are broken.  Landing pages are a great way to provide your customers with all the information they need in one convenient location and can drastically improve your marketing efforts.  


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