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Where does your brand fit into the story?

Dave Siekanowicz - Tuesday, April 10, 2012



Last month I had the opportunity to attend the Digital Media Summit- Canada's Premier Social Media and Interactive Marketing Conference at the Fairmont Royal York in Toronto. Infinity had the privilege of working with the Digital Media Summit since December of 2011, running their social media campaign, along with traditional PR and media relations. Now I'm not just saying (notice the clever pun) this because we were involved with the event, but it really was an amazing two days. Got to hear from lots of amazing speakers, make some great network connections and top it all of with a closing keynote address from Arianna Huffington. 

I wanted to share an interesting thought with you that I picked up at DMS courtesy of Facebook's Steve Irvine, who was definitely one of the highlight speakers. Steve talked a lot about how social media has the power to take a brand that may seem very disconnected from the human experience and capture those special moments in life that the brand has always been a part of. 

Take something as basic as nails: boring, cold, come in assorted cases at your local Home Depot for a couple of dollars. How could 'Example' Nails, as a brand have any sort of resonance with everyday life? What's the point in creating a Facebook page for nails- it's not as if people are nail enthusiasts or take great pride in the brand of nails they identify with. Yet nails can be a part of many special moments throughout our lives. The first time you built something with your dad or grandpa- hitting those nails into the wood and loving it no matter how crooked they were, that time you built a bird house as a gift for mom on mother's day, your first house- and how you and your friends renovated it on your own because you couldn't afford to hire a professional to help,the volunteers that come together to rebuild houses that have been destroyed by floods, tornados and fires and that tree house you built for your grandkids just because you could. (Are you teary eyed yet?)

I apologize for making the last part read like a bad Disney script, but this was just a short list of the many plausible "story" scenarios where something as bland as couple of nails become a part of a meaningful and memorable life experience. The brand now has power to project those moments via social media by creating a space where the stories can come to the forefront and remind the audience how that given brand now fits into their story. 

Just a thought. Until next time*

David Siekanowicz

#trending: the rise of infographics

Alana Seale - Friday, February 03, 2012



There are many trending topics happening this week.  I could discuss this year’s best Super Bowl ad.  The return of Ferris Bueller – hands down, am I right?  Seriously... I think I’ll just watch FBDO for the 1,000th time on Sunday instead of the Super Bowl.  Why aren’t my days off half as glamorous as that one?  Must be the car…

Anyways, today I’ll be talking about Infographics.  Infographics are everywhere.  Just go on Mashable and every other entry contains an Infographic.  There are Infographics about what people look up on Facebook, how we use Twitter, the economy, the election…there are even infographics about infographics...lots of them

 

Wouldn’t all this information be better presented in a list?  I know you’d love that Dave….

Some people just love Infographics.... here's what Blue Wheel Media says about them:

"Infographics have the ability to transform a boring collection of statistics, facts and figures, into a stunning masterpiece that you won't be able to keep to yourself.  Upon finding a great infographic, the reader is overcome with a thrill of discovery - almost like an adrenaline rush, triggering desire to share."

So if this is true, how can you apply this latest trend to your business and have the biggest impact with your documents?  If I had any design talent, I would create my own infographic with pie charts, symbols, squiggly lines and shiny colours, but I’ll just have to do a list

People respond to visuals – so don’t be too texty.

Using visuals to explain your position is a great way to draw people into your content.   They draw the eye in and are a great tool to get people to finish reading something than pages and pages full of heavy text.  Colours, graphics and different fonts can turn a dry subject into something really interesting to your audience.

Keep it short

People are busy, we have lots of things to do and we get distracted easily.  So if you want us to read your quarterly sales report, keep it short…because after page 1, I’ll be bouncing over to YouTube or checking out Perez Hilton.

And it the same vein:

Keep it simple

Avoid jargon, fancy abbreviations or acronyms.  Don’t use 4 words when 1 would suffice.  Forget complicated – use simple, direct, easy-to-understand words that every single one of your audience will get.  No one wants to feel condescended to when reading that ubiquitous sales pitch. Indubitably!

Don’t just dress it up, back it up

Graphics, charts and colours can make your document visually appealing, but unless you have the facts to back your content, you are wasting everyone’s time.

So to have the maximum impact with your documents, your reports, your fact sheets, the key is to compliment rich content with stunning visuals, not to mask it.  Better get trending!

 Alana Seale

 


3 Reasons I hate blog posts that feature lists and # reasons

Dave Siekanowicz - Wednesday, January 25, 2012



See what I did there? Very tongue in cheek (if I do say so myself). 

This blog is a combination rant,commentary and airing of grievances all in one. As part of my daily research to keep up-to-date with all things social, digital and PR, I go through a bookmarked list of blogs that feature the latest posts related to said areas of interest. I then check my Twitter lists to see what the important people are Tweeting about. Since Twitter is a great sharing platform I figure any worthwhile stories, blogs and articles will eventually be tweeted. 

And I must report that I have noticed an annoying trend. Let me know if you see it:

  • 5 Tips for First Time Managers
  • 5 Ways Social Media is like a Networking Event 
  • 5 Facts You Didn't Know About Facebook Edge Rank
  • 7 Reasons Every Job Seeker Should Have a Blog
  • 11 Things That Annoy Journalists and Bloggers
Numbered Lists! The most frequent post titles read like the cover 
of a Cosmo Magazine! I don't believe that everything we discuss 
and share can be summed up in a list of points or steps. Since when 
did everything become so black and white? Especially in the world
of new media! Those "4 Steps to Gaining more Followers on Twitter" 
can become passe, annoying and outdated methods a week from now. On  the other hand who says it takes 4 steps? Is there no 5th step, is there no way to take it down to 3 steps? Cheeses Murphy- what about those who have a 1 step method that gains them more followers than anyone else (having the name Justin Bieber usually helps with this). 

So, what are we to say then? Is it the chicken, or the egg? Have we begun to expect a quick fix via a list of steps and procedure to the problems in the world of professional communications? Or is this step listing method the holy grail, the special sauce, the ancient Mayan paradigm that actually holds the answers to all our communication problems? Maybe numbers just intrigue us in a way words cannot; must be that shiny toy syndrome. 

You may notice that I did not actually list 3 reasons as my title suggested- my point being it doesn't matter. It's fun to read said blogs and they are oh-so-easy to Tweet out to our followers, but we must remember that the numbers can change from day to day [correction- they do change day to day]. Just when you thought there are only 11 things that annoy journalists and bloggers you may be surprised to find out you subconsciously posses the hidden "12th thing". 



Cutting through the clutter Part 3 - You're supposed to be social... Say something!

Dave Siekanowicz - Wednesday, January 04, 2012



Happy New Year! 

I know, I'm only 4 days late but hey- it's been a while. I should have probably finished this series before the holidays but things just got crazy busy here (crazy is good)and the blog got put on the back burner. But alas! I have returned to finish this mini series: Cutting Through The Clutter. Here's a quick recap of what we discussed in the previous posts:

  • Of all the social networking sites out there, less than 5% really matter to your business
  • That 5% of the pie is also important to 95% of your competitors
  • Your 5% varies on your industry, location and culture- so make sure you get it right
  • Bottom line: everyone's putting all their eggs into the same basket
  • The goal: cut through the clutter and rise above your competitors to reach your audience
Today's final addition to your social media tool belt (think of it more as that cool belt Batman had with everything from shark repellant to ninja stars): being social. Now this may sound simple enough, but you'd be surprised how many people completely ignore this step. Once you have your tiny little piece of the social media landscape all set up and running it is crucial that you actually use it to communicate with your audience. 

I find that the quiet individuals (the companies that will soon be left in the dust of the social media race) make one of two errors that result in their silence. Firstly, they are afraid to interact with their audience, quickly falling into the category of the faceless corporation. If someone writes a negative comment, don't be afraid to respond. If someone asks a question, especially a tough question, don't ignore it. Fear of taking on posts that may be challenging will usually result into your audience tuning you out. Interaction is key, it is not enough to just talk- you have to be a part of the conversation. 

The second type of quiet death (creative eh?) comes as a result of fear to say anything that may draw an opinion. Companies make the mistake of assuming that playing it safe means not recognizing or making comments on anything related to politics, religion, international events, taboo topics, different holidays, important sporting matches or anything too scary, too emotional or too challenging. Everyone else knows what's going on, you might as well say something about it. If there is a major political election you should say something, you don't need to out right endorse a candidate but feel free to remind people to vote, volunteer or just get informed. If a local tragedy happens don't avoid it and write about the weather, instead make an appropriate post or comment that will help your audience remember you're also human- and sometimes life just sucks. 

Regardless of what your approach is remember that in social media silence is deadly. 

      




Facebook Ups Security: What are we protecting?

Dave Siekanowicz - Thursday, May 19, 2011



A few days ago Facebook implemented a new mobile confirmation security measure to help prevent "profile hijacking" (please note that we are living in a world where that term exists). The new security function works by partnering your mobile number with the computer you mostly frequently use when visiting Facebook. Once you have completed this step, Facebook will be programmed to send you a text message if there is a log-in attempt from another computer. If you are just switching computers, then you will simply need to enter the confirmation code found in the text message. But if you find you are not trying to log-in from another location you will know that someone else is attempting to hijack your profile. Luckily, with the new text-based code confirmation they will not be able to log in even if they do have your password. And there you have it, Facebook security is no longer limited to a mere password. 

What's great about new developments such as this is how much they reveal about popular culture, more importantly the greater social media community. Facebook is no longer just a social networking site. Facebook has become people's lively-hood, source of income, business rolodex, branding tool, marketing platform and picture/video album containing precious memories. Having entrusted so much of our professional and personal lives to Facebook, we depend on constantly developing security measures to protect our profiles and precious data. A "profile hijack" is no longer a simple internet prank, but can cause devastating effects that could ruin relationships or destroy your business. 

Facebook has power; profiles have power. With effective management and maximized utilization, a Facebook page can help acquire new customers, generate revenue through ads or market your brand to millions all over the world. To see this power fall into the wrong hands can have devastating effects. The bottom lines remains- the world has recognized the force that is Facebook (as reflected by the ever increasing security development).
Has your business realized the power of Facebook?




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